Last updated: June 2026
1. Introduction
DOCUVION ("we", "our" or "us") is committed to protecting the privacy and confidentiality of individuals and businesses who visit our website, contact us, or use our professional documentation and advisory services in the United Arab Emirates.
This Privacy Policy describes the types of information we may collect, how that information is used, and the choices available to you regarding your personal data.
By accessing our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect personal information that you voluntarily provide when you contact us, submit an enquiry form, request a consultation, or engage our services. This may include your name, company name, email address, telephone number, service requirements, and any other details you choose to share.
We may also collect information related to documentation and service requests necessary to fulfil professional assignments, including identification details, property information, business details, and correspondence relevant to your matter.
When you visit our website, we may automatically collect limited technical information such as browser type, device information, IP address, and pages viewed for security, analytics, and website performance purposes.
3. How We Use Your Information
We use personal information to respond to enquiries, provide requested services, communicate with clients, coordinate documentation processes, and deliver professional support.
Information may also be used to improve our website, maintain records, comply with applicable legal and regulatory obligations, and protect the rights, property, and safety of DOCUVION, our clients, and others.
We do not sell personal information to third parties.
4. Confidentiality
Many of the matters we handle involve sensitive personal, legal, financial, or business information. DOCUVION maintains strict standards of confidentiality and discretion in accordance with professional service expectations and applicable requirements.
Access to personal information is limited to authorised personnel and trusted partners who require such information to perform services on our behalf.
5. Sharing of Information
We may share information with government authorities, courts, registries, banks, legal professionals, or other third parties where necessary to complete documentation, registration, or advisory processes requested by you.
We may also disclose information where required by law, regulation, court order, or to protect our legal rights.
Any third-party service providers engaged by DOCUVION are expected to handle information securely and only for authorised purposes.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting requirements.
Retention periods may vary depending on the nature of the service and applicable obligations.
7. Data Security
We implement reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you, subject to legal and contractual restrictions.
To make a privacy-related request, please contact us using the details provided below.
9. Cookies & Website Analytics
Our website may use cookies or similar technologies to enhance user experience, analyse traffic, and improve functionality. You may adjust your browser settings to refuse cookies, although some website features may not function properly as a result.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updated versions will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
DOCUVION — Amber Gem Tower, Mezzanine Floor, Sheikh Khalifa Street, Ajman, United Arab Emirates
Email: sami.rahman@docuvion.ae | Phone: +971 6808 888